It’s a tiny word, but one that most people love to hear directed at them. Here’s an example:
“Is it just me, or does it seem like everything on our network is working faster and better?”
“Yes, everything is running faster lately.”
“Did we add something? I don’t remember authorizing more budget for IT.”
“Actually, we’re spending lots less than before.”
“What?? We’re spending less and it’s working better?”
“Is that even possible?”
You’ve Just Created a Hero
Fans of Scott Adams’ Dilbert will recognize that the “boss” asking the questions in this conversation will next go out and brag to his superiors that he has reduced company expense while improving IT services. That will make him a hero! And that’s good news – for you!
You created a hero in your boss. He or she will now have a much easier time requesting new expenditures for IT improvements. IT just took a big leap from the “expense” and “burden” list toward the “strategic advantage” category. This will all make life easier for you, and what did you do to get there?
You Moved Some Workloads to the Cloud
The word “cloud” has done you no favors. It sounds… cloudy. Unclear. People aren’t sure what they’re getting, or what it is. In fact, people have literally feared “the cloud” since the term first became popular a decade ago.
Many companies resisted “cloud” because they thought it must be insecure. How could data residing in someone else’s premises be safer than locally stored data? But that was disproven, as cloud providers showed that they were spending far more on far better, far more effective security than any one company would spend themselves.
Many thought it must be expensive to use “the cloud” because they didn’t understand the economies of scale available when many departments or many companies shared the same resources and the cost of those resources.
Many couldn’t imagine how they’d get services from a “cloud.” What they learned when they transitioned was that user self-service is a core design element of cloud computing. The whole idea was to make it easier for users by introducing a “layer of abstraction” between them and the underlying technologies so they never had to deal directly with them. They used a portal to request and release services. Easy.
Overcoming Cloud Concerns
The worst assumption many made about cloud computing was that it was an “all-or-nothing-at-all” proposition. That you had to make a wholesale move to cloud and away from your current IT infrastructure. False!
Those who enjoyed the smoothest transitions with the least stress were those who migrated one workload at a time. Gradual transitions introduced less disruption and far less risk. IT specialists and their management were able to see how cloud differed from onprem without having to “bet the ranch.” Soon, they came to understand how to improve performance by moving to cloud, rather than just seeking lower cost and less management overhead. They could, indeed, have it all.
What You Need to Know
Whether you build your own cloud infrastructure or choose to use someone else’s, or incorporate the two into a hybrid solution, you’ll need a specific set of skills to enable you to most effectively persuade your company to gradually make their overdue cloud transition. Obtain those skills by reaching out to your New Horizons specialist for guidance as to which courses to take.
Then go out and create heroes across your enterprise.