 Don’t forget customer service on your eCommerce site One of the most important aspects to keep in mind when running an eCommerce site is customer service. Without it you risk losing both new and repeat customers. In fact, close to 20 percent of all customers use customer service before making a purchase. When we [...] Avoiding surprises by carefully reviewing eCommerce packages With so many eCommerce packages on the market, how do you find the right one for your online business needs? While you’ll find most of them suitable for general purposes, you should take a close look at the software you choose before you commit to it. Here are some [...] |
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